FAQ

What methods of payment do you accept?

We accept payments via most major credit cards, Cashapp ($melaninmariebeauty), Google Pay, Apple Pay & more. Please refer to the bottom of this website to see all payment types.

 

How can I earn rewards?

First, you must become a Melanin Marie Beauty member. To become a member, click on Melanin Bxby Rewards at the bottom of the page and select Join now or sign in.

From there you can earn and redeem rewards.

I selected Curbside Pick Up, Where should I go?

Orders can take up to 4 business days to process. Please wait until you received an email confirmation to pick up your order. You will then contact me at 919-404-9213 to schedule a time to meet. The address will be provided once we schedule a time to meet.

I have entered an incorrect address, what do I do now?

If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm the correct address. Once you double-check, if the address given is wrong notify us via email within 24 hours of your purchase at melaninmariebeauty@gmail.com

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help. Please send us an email to melaninmariebeauty@gmail.com or click on the 'Chat Icon' and we will be happy to assist you in any way we can. If you wish to get a prompt response, please attach your order number and address the problem clearly. 

 

What are the ingredients in your products?

We use all-natural oils in our glosses. (Some glosses have different mixtures of oils) The oils we use are:

Grapeseed Oil

Coconut Oil

Vitamin E oil

Kokum and Shea Butter for Body Butters

Mica Powder for color

Scents for scented products.